Our RENTAL POLICIES

    1. A quote or invoice does not guarantee reservation of rental items. Rental items will be reserved only upon receipt of a signed rental agreement, down payment (See No.2 for down payment % below) and a refundable security deposit of $500.00 TTD.

    2. DOWN PAYMENT & SECURITY DEPOSIT -

      • A 100% down payment along with a $500.00TTD refundable security deposit is required if the event’s date is less than two weeks to date to reserve a booking

      • A 50% down payment and a $500.00 TTD refundable security deposit is required if the event is more than 2 weeks to date to secure an order. The remaining 50% outstanding amount must be paid in full at least 8 days prior to the day of the event.  

    3. All Quotes/Invoices are subject to a cancellation fee:

      (a) Within 7 days from the event date: 100%

      (b) Within 8-16 days from the event: 50%

      (c) Within 17- 20+ days from the event: 0%

    4. Certified cheques, bank deposits, and online bank transfers are all acceptable forms of payment.

    5. An additional cost will be applied by the company if the renter changes the scheduled dates and time for the collection of the rented items from their venue’s location.

    6. If any of the rented items are broken, stolen or damaged, the replacement cost of the item will be deducted from the security deposit. If the replacement cost exceeds the security deposit, the renter shall pay the replacement cost and/or the daily rental cost for each item upon demand by us.

    7. There will be no refunds or credits for any items delivered to the Lessee but not used under any circumstances whatsoever.

    8. Notice of Disclaimer -The Lessor shall not be held responsible or liable for injuries, fatalities, or financial losses incurred by the Lessee resulting from the rental and use of our items or services provided.

    9. The Lessor shall not liable for injuries or damage to persons or property caused by fire, lightning, windstorm, rain, explosion, riots, vandalism and mischief, sabotage, falling objects, vehicle running on tracks or land, smoke, earthquake, flood, hostile or warlike actions or similar perils including any and all acts of God and man made or however may be caused.

    10. The Lessee shall be responsible for all property and liability insurance (including public liability insurance) on rental equipment from installation to removal.

    11. In the event that the Lessor is unable to perform its obligations under the terms of this agreement because of acts of God, natural, unforeseen acts, strikes, equipment or transmission fail or disaster reasonably beyond its control, or other causes reasonably beyond its control, the Lessor shall not be liable for damages to the other for any damages resulting from such failure to perform or otherwise from such causes.

    1. All orders must require our authorization for any quote requests made through our website.

    2. Upon requesting a quote, our team will verify the item(s) availability for the date of your choice and will subsequently send you an email providing you with your quotation which will include the rental agreement, the transportation cost to your venue's location, the security deposit fee and the rental amount.

    3. If the quotation is accepted, please ensure to call/message our team to verify item(s) availability before making payments as we operate on a first-come first-serve basis.

    4. Once the date and items are available, an email will be sent providing banking details.

    5. All reservations require a down payment (See below No.6) and a signed rental agreement to reserve an order.

    6. DOWN PAYMENT & SECURITY DEPOSIT -

      • A 100% down payment along with a $500.00TTD refundable security deposit is required if the event’s date is less than two weeks to date to reserve a booking

      • A 50% down payment and a $500.00 TTD refundable security deposit is required if the event is more than 2 weeks to date to secure an order. The remaining 50% outstanding amount must be paid in full at least 8 days prior to the day of the event.  

    7. A quote or invoice does not guarantee reservation of rental items. Rental items will be reserved only upon receipt of a signed rental agreement, 50% (more than 2 weeks to event) OR 100% (less than 2 weeks to event) deposit and a refundable security deposit.

    8. Every order is subject to a standard $500.00 TTD security deposit fee, which is refunded by bank transfer within 7 -10 business days after receiving all of the items in good condition in our warehouse or if cancelled.

    9. If any of the rented items are broken, stolen or damaged, the replacement cost of the item will be deducted from the security deposit. If the replacement cost exceeds the security deposit, the renter shall pay the replacement cost and/or the daily rental cost for each item upon demand by Event Collection by Lexi.

    10. All requests and booking fees are calculated based on per-day rental periods.

  • We are located in Chaguanas, Trinidad and delivers anywhere your heart desires within the country.

    1. We typically deliver between the hours of 10:00AM to 4:00PM, Monday to Saturday and pick-up usually between 9:00AM to 12:00PM, Monday to Saturday on open business days.

    2. The delivery and pick-up costs are determined by the quantity of rental items and the time and location of the venue. It is also calculated as a round-trip fee.

    3. The price of transportation (including delivery and pick up) for each order will be calculated and provided within the quote after making your reservation.

    4. All items must be available for pickup at the place of delivery.

    5. It is the renter's responsibility to notify us of any potential delivery barriers, such as truck-inaccessible driveways, small elevators, tiny corridors/pathways, or narrow doors. In the event that these barriers prevent items from being delivered to the specified location, we will not be held accountable.

    6. There will be an extra fee for deliveries and pick-ups made outside of our usual business hours, such as on holidays, early mornings or late at night.

    7. Customers must ensure that all rented items are arranged in a pick-up ready condition to prevent delays. It is important to also ensure that all items are placed closed to the entryway.

    8. Before any booking is approved, quoted delivery prices may be subject to change.

    9. During delivery and pick-up times, the renter or a trusted representative must be present onsite. We will grant a 15 minute waiting period, after which the renter will be charged up to $120.00 TTD per hour for waiting time.

    1. Customers are entirely accountable for the proper care and usage of the furniture while it is in their possession.

    2. If any damage results from improper handling or care, customers will be charged the cost of furniture replacement.

    3. Broken items must be returned in their broken state or they will be considered stolen. Replacement of lost or damaged items will be charged up to the value of replacement of furniture.

    4. The renter is liable for any damages to the rented items that goes beyond normal wear and tear. The consumer will be billed for any necessary repair work.

    5. Unless specifically specified as waterproof, all products need to be protected from weather conditions.

    6. The furniture must only be used for its intended purpose. It is crucial to understand that misusing the rented furniture could result in damages or injuries to goods, property or individuals and we will not be held liable.

    7. Throughout the rental period, the renter is completely responsibility for the items and is required to take precautions against all risks. Any item that has to be repaired or replaced because of abuse, loss, misuse, theft, overloading, or negligence will incur additional costs.

    8. Because our furniture is not fire-resistant, please keep it away from sources of ignition and extreme heat.

  • Online bank transfers are our preferred form of payment, however, bank deposits and certified cheques are also acceptable forms of payment.

    • Online Bank Transfers - After accepting your quotation, you will be provided with our banking details and be required to transfer the desired amount to the provided account. Once the payment is made, you will be required to send proof of payment along with your signed rental agreement via email to eventcollectionbylexiltd@gmail.com to reserve your order. Please bare in mind that your order will only be processed and reserved when the deposit is confirmed by our team.

    • Bank Deposits - Upon acceptance of your quotation, you will be provided with our banking details. Once the desired amount is deposited to the provided account and the deposit is made, you will be required to send proof of payment such as the deposit slip along with your signed rental agreement via email to eventcollectionbylexiltd@gmail.com to reserve your order. It is important to remember that your order will only be processed and reserved when the deposit is confirmed by our team.

    • Certified Cheques - All cheques must be made out to Event Collection by Lexi Ltd and must be delivered to our office in Chaguanas. It is also important to note that if you wish to arrange a cheque delivery, please contact us before hand.

  • All Quotes/Invoices are subject to a cancellation fee:

    (a) Within 7 days from the event date: 100%

    (b) Within 8-16 days from the event: 50%

    (c) Within 17- 20+ days from the event: 0%

    However, your refundable security deposit will be refunded within 7-10 business days.

  • We will not be held responsible or liable for injuries, fatalities, or financial losses incurred to you, third parties or properties resulting from the rental of our items or services provided.